FREE SHIPPING ON ORDERS $50+

Shipping & Return Policies

SHIPPING:
BagLady Trends will make every attempt to ensure that all orders made, with confirmed payment, before 12pm noon (EST) will process & ship within 1-2 business days.  All orders placed after 12pm noon (EST) with confirmed payment will be processed and shipped out within 2-3 business days. Orders sent by Ground Delivery usually arrive within 3-7 business days. For USPS arrival times please visit the specified shipping carrier with the tracking number to verify the delivery date. *Pre-Ordered items will ship out within 7-10 business days from the date that payment has been confirmed.
Weekend orders will be shipped out on the next business day. No orders are processed or shipped during holidays.
PLEASE NOTE:  Be sure to provide accurate information during checkout as inaccurate credit card information or an invalid shipping address may delay your order
.
 
SHIPPING RATES 
 

SERVICE

DELIVERY TIME

COST

GROUND DELIVERY

3-7BUSINESS Days

$5.75

EXPEDITED

2-3 Business Days

$11.95

NEXT DAY AIR

1-2 Business Days

$29.99

  
RETURNS & REFUNDS:
We inspect all merchandise before shipping out to ensure there are no defects.  
  • All sales are FINAL

  • No refunds

We understand that things can happen that is beyond our control, such as damage of package/merchandise while in transit or defective items. If an item received is indeed defective or damaged by carrier, it will be replaced for the same item. In this case you are responsible to pay for the initial shipping of the replaced item returned to BagLady Trends however no additional fees/cost will be applied to re-ship you the replacement. By placing an order at BagLady Trends, you are responsible for original shipping charges and the cost of return shipping back to BagLady Trends. This also applies to any shipments that are refused by you at delivery
If the item is no longer available, a credit will be given for the amount in question. If electing to have a replacement issued, you must submit your request within 5 days of receipt confirmation. Please read the following important information below:
You will need to FIRST request a Return Authorization (RA) number. In order to do so simply contact us via our contact us link page or email the customer service team at "BagLadyTrends@hotmail.com" and submit the following info: 
  • Name

  • Contact Info

  • Order Number

  • The Reason for the Return

After submitting your  request, we will review the information and forward to you via email an RA number and instructions for returning the item. Please allow up to 3 business days for our customer service team to reply to your request. Item must be returned within 3 days of receiving RA number.  
 
ORDER CANCELLATION:
Customer may cancel the order as long as the order is still in process.  Cancellation cannot be made once the order has been shipped out.

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